CRAZY GELS

Legal

Privacy Policy

Last updated: February 2026

1. Introduction

Crazy Gels (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our bio-analysis tools, or purchase our products.

2. Data We Collect

We may collect the following types of data:

  • Personal information: name, email address, shipping address, payment details (processed securely via Shopify Payments)
  • Bio-Analysis data: skin, hair, and nail consultation responses and AI-generated recommendations
  • Usage data: browsing behavior, device information, and cookies for site analytics

3. How We Use Your Data

We use your data to process orders, provide personalized product recommendations through our bio-analysis, improve our services, and send marketing communications (only with your consent). We never sell your personal or biological data to third parties.

4. Bio-Analysis Data

Data submitted during skin and hair consultations is processed by our AI systems to generate personalized recommendations. This data is not stored permanently and is not used for purposes beyond your individual consultation session. We do not retain images or biometric data.

5. Cookies

We use essential cookies for site functionality and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

6. Third-Party Services

We use trusted third-party services including Shopify (e-commerce), Klaviyo (email marketing with consent), and Vercel (website hosting). Each provider has their own privacy policy and processes data in accordance with GDPR.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing at any time
  • Object to data processing
  • Data portability

8. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. All services are EU-hosted where possible.

9. Contact

For privacy-related inquiries or to exercise your rights, contact us at hello@crazygels.com.