Shipping & Returns

Crazy Gels offers standard and expedited shipping options. Standard shipping usually takes 5-15 business days, while expedited shipping delivers within 2-3 business days when available.

Yes, we ship internationally to most countries. International shipping times may vary based on the destination and your shipping is FREE.

Once your order is processed and shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the shipping carrier’s website.

On very light or small items no tracking will be added unless priority shipping is chosen.

We offer free shipping on ALL Orders above 50

Unfortunately, we cannot change the shipping address once the order is placed. Please double-check your shipping information before completing your purchase.

Crazy Gels accepts returns within 30 days of purchase for a full refund or exchange. Items must be unused and in their original packaging.

To initiate a return, please contact our customer service team at [email or phone number] with your order number and reason for return. They will guide you through the process.

For hygiene reasons, we cannot accept returns on opened or used or unused products : gels, oils, shampoos, conditioners, nail polishes, personal care or hygiene products unless they are damaged or defective and in original wrappings.

Customers are responsible for return shipping costs.

Once we receive your returned item, we aim to process the refund within 5-7 business days. The refund will be issued to your original payment method.